Terms of service

Welcome to Mediosol! These Terms of Service (“Terms”) outline the rules and conditions for using our website, mediosol.com, and any services associated with it. By browsing, purchasing, or otherwise interacting with our site, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website immediately.

1. General Information

Mediosol is an online fashion retailer offering apparel, accessories, and related products. By using our site or placing an order, you confirm that you are 18 years or older, or that you have received parental or guardian approval to make purchases.

2. Orders & Payments

  • All listed prices are displayed in GBP (£) and include applicable taxes unless otherwise noted.
  • We reserve the right to cancel or refuse any order at our sole discretion, especially if fraudulent activity is suspected.
  • Orders will only be processed once full payment has been successfully completed. We accept major debit/credit cards along with other secure payment options.
  • If you experience any billing or payment issues, please reach out to support@mediosol.com.

3. Shipping & Delivery

  • Orders are typically processed and dispatched within 1–2 business days.
  • Delivery timeframes vary depending on your location, customs clearance, and other external factors beyond our control.
  • Customers are responsible for providing accurate and complete shipping information. Mediosol cannot be held liable for orders delivered to incorrect addresses.
  • For more information, please review our Shipping Policy.

4. Returns & Refunds

  • We offer a 90-day return window for items that qualify under our return guidelines.
  • Returned products must be unused, in their original packaging, and include all labels and tags.
  • Refunds are typically processed within 5–7 business days after the returned item has been inspected and approved.
  • Return shipping costs are the customer’s responsibility unless the item received was defective or incorrect.
  • Full details are available in our Returns & Refunds Policy.

5. Product Accuracy & Availability

  • We make every effort to ensure product information—including pricing, photos, and descriptions—is correct. Minor variations may occur due to lighting, screen differences, or manufacturing changes.
  • Mediosol reserves the right to modify product details, update listings, or discontinue items without prior notice.

6. Intellectual Property

All content displayed on mediosol.com—including logos, images, designs, graphics, and written material—is owned by Mediosol and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any content without receiving written permission from us.

7. User Conduct

By using our website, you agree not to:

  • Engage in fraudulent, abusive, or illegal activities
  • Upload or spread malware, viruses, or harmful software
  • Attempt to access restricted areas of our systems
  • Interfere with or disrupt website performance or security
  • We reserve the right to restrict access to users who violate these guidelines.

8. Limitation of Liability

Mediosol is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
We do not guarantee uninterrupted service or a completely error-free browsing experience.

9. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data. By using our website, you agree to the practices described in that policy.

10. Changes to These Terms

We may update or modify these Terms at any time. Any changes will take effect immediately upon being posted on this page. Continued use of mediosol.com constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the United Kingdom, and any disputes will fall under the jurisdiction of UK courts.

12. Contact Us

If you have questions or concerns regarding these Terms, feel free to reach out:

📧 Email: support@mediosol.com
🌍 Website: mediosol.com

By continuing to browse or purchase from mediosol.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.